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Terms & Conditions

Terms and Conditions for Sneha’s Choice

Effective Date: 5th September 2024

Welcome to Sneha’s Choice! By accessing or using our website (https://snehaschoice.com), you agree to be bound by these Terms and Conditions, along with our Privacy Policy and any other policies or terms referenced herein. Please read them carefully before using our services.

1. General Information

  • The website is operated by Sneha’s Choice. Throughout the site, the terms “we”, “us”, and “our” refer to Sneha’s Choice.
  • By visiting our site and/or purchasing products from us, you engage in our “Service” and agree to be bound by the following terms and conditions.
  • These Terms and Conditions apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and contributors of content.

2. Eligibility

  • To use our site and purchase products, you must be at least 18 years of age or have the consent of a parent or legal guardian.
  • By agreeing to these terms, you confirm that all information you provide is accurate and up-to-date.

3. Products and Pricing

  • Sneha’s Choice offers luxury fashion products. The availability of products on the website may be subject to change without notice.
  • We reserve the right to modify or discontinue any product at any time. Any such changes will be promptly reflected on the website.
  • Prices for our products are subject to change without notice. We are not liable for any price differences after your purchase.

4. Orders and Payment

  • All orders placed through the website are subject to acceptance and availability.
  • We reserve the right to refuse or cancel any order at our discretion. This includes, but is not limited to, cases where a product is unavailable, pricing errors, or fraudulent activity is suspected.
  • Payment for all purchases must be made through our secure checkout process, which includes Netbanking, Credit Card, Debit Card, and UPI.

Shipping and Delivery
At Sneha’s Choice, we prioritize delivering your orders promptly and securely. Below are the details of our shipping and delivery timelines:

Domestic Shipping (Within India)

  • Estimated Delivery Time: 2–7 business days.
  • Shipping Charges:
    • Free shipping on orders above ₹2,999.
    • For orders below ₹2,999, a standard shipping fee of ₹50 applies.

International Shipping

  • Estimated Delivery Time: Up to 25 business days, depending on the destination and customs clearance.
  • Shipping Charges:
    • Charges vary based on the destination and will be calculated at checkout.
    • Customers are responsible for any customs duties or taxes applicable in their country.

Order Processing

  • Orders are processed within 1–2 business days after payment confirmation.
  • You will receive an email with tracking details once your order is shipped.

Shipping Partners

We collaborate with trusted logistics providers to ensure timely and secure delivery, including:

  • Domestic: Delhivery, Blue Dart, India Post.
  • International: DHL, FedEx, Aramex.

Important Notes

  • Delivery timelines may vary during peak seasons, holidays, or due to unforeseen circumstances such as weather conditions or logistical disruptions.
  • For international orders, customs clearance times are beyond our control and may impact delivery timelines.

6. Return and Refund Policy

  • To be eligible for a return or refund, customers must follow our Return Policy, which requires a video of the unpacking process.
  • All return requests must be made within 2 days of receiving the product. The product must be unused, in its original packaging, and in the same condition that you received it.
  • Sneha’s Choice reserves the right to decline returns that do not meet these conditions.

7. Product Care

  • Certain products, including but not limited to fine jewelry such as the ‘Elegant Rose Quartz Trillion Cut Silver Ring with Diamond Accents,’ are not intended for daily wear. Please adhere to the care instructions provided to maintain the product’s quality.
  • We are not responsible for damage caused by improper handling or failure to follow care guidelines.

8. Intellectual Property

  • All content on the website, including text, graphics, logos, images, and software, is the property of Sneha’s Choice or its content suppliers and is protected by international copyright and trademark laws.
  • You may not reproduce, distribute, or use any content without our express written permission.

9. Limitation of Liability

  • Sneha’s Choice shall not be held responsible for any direct, indirect, incidental, or consequential damages arising from the use of our products or website.
  • Our total liability, in any circumstance, shall not exceed the amount paid for the product in question.

10. Warranty and Guarantee

All products are subject to our Warranty and Guarantee policies. Please read the full details as outlined on our Warranty and Guarantee Page.

11. Privacy

  • By using our website, you agree to the collection and use of your personal data as outlined in our Privacy Policy.

12. Governing Law

  • These Terms and Conditions shall be governed by and construed under the laws of Bangalore, India, without regard to its conflict of law provisions.

13. Changes to the Terms

  • We reserve the right to modify these Terms and Conditions at any time. Any updates will be posted on this page, and it is your responsibility to check for any changes.

14. Contact Information

By using this website, you agree to comply with these Terms and Conditions. Thank you for shopping with Sneha’s Choice!